Centabal Pay
Services

A team that keeps your payment channel running

A team that runs your payment channel around the clock and answers transaction questions over Telegram.

Every setup starts with a written scope of what we will configure and operateThe channels we run are operated around the clockCommunication is Telegram-first, with email available for anything that needs to be on recordYour brand, domain and merchant accounts remain yours

Who this is for

For businesses that need someone watching their payment channel outside office hours.

What is included

  • Around-the-clock operation of the channel we set up for you
  • Monitoring of transaction flow
  • Handling of queries about specific pay-ins and payouts
  • Incident handling and follow-up
  • Telegram-first communication, with email for written records

Why work with us

Your brand from start to finish

The payment page runs under your domain with your name, so users see your business, not ours, while they pay.

You keep the accounts, we run the technology

You bring the merchant accounts and keep the customer relationship. We provide and operate the APIs, page and panel around them.

Pay-in and payout in one channel

UPI collections and IMPS/NEFT payouts for India are set up together, so money in and money out sit in one system and one panel.

Built for resellers

The multi-tenant panel keeps each merchant separate while giving you one view across all of them.

Telegram-first, around the clock

Operations run 24/7 and your team talks to us directly on Telegram, with email available for written records.

How it works

  1. First message

    You tell us on Telegram or by email which markets you need and whether you need pay-in, payout or both.

  2. Scoping

    We go through your merchant accounts, domain and requirements and agree a written scope.

  3. Setup and testing

    We configure the APIs, branded payment page and panel, then test transactions with your team.

  4. Launch

    The channel goes live under your brand on your domain.

  5. Ongoing operations

    Our team runs the channel 24/7 and handles your queries over Telegram.

Frequently asked questions

How do we reach the operations team?

Support is Telegram-first. Your team writes to us on Telegram for transaction queries, incidents and configuration changes, and email at admin@centabalpay.com is available for anything that should be on record. Response expectations are agreed when the engagement starts.

What does 24/7 operations cover?

It covers the running of the payment channel we operate for you: watching transaction flow, answering questions about specific payments and payouts, and handling incidents as they occur. The exact scope and escalation steps are written into the engagement before launch.

How do I start?

Send a message on Telegram to @zfxt5 or email admin@centabalpay.com with a short description of your business, the countries you need and whether you need pay-in, payout or both. We reply with questions and then a written scope of what we would set up.

How quickly do you reply?

Telegram is our main support channel and operations run around the clock, so messages are read at any hour. We do not promise a fixed response time on this website; if you need defined response times, they are agreed in writing as part of the engagement.

What should I prepare before contacting you?

It helps to know which markets and payment methods you need, the merchant accounts you plan to connect, the domain the payment page should run on, your expected transaction patterns and who on your side will handle integration. Missing details are fine; we work through them during scoping.

How do engagements work?

We start with scoping, agree the setup in writing, configure the channel under your brand, test it with your team and then operate it. Pricing and commercial terms are discussed directly and depend on the setup, so they are not published on this site.

Who owns what?

You keep your brand, domain, merchant accounts, customer relationships and regulatory status. We provide and operate the technology: APIs, branded payment page, reseller panel and operations. Rights to data and configuration are set out in the agreement we sign with you before launch.

Are you a licensed payment aggregator?

This website does not claim any licence or regulatory approval. Licences, approvals and obligations such as Reserve Bank of India payment aggregator rules, KYC and AML stay with you and your account providers. Ask us directly about our own registrations and we will answer in writing.

Other services

Ready to talk?

Tell us what you are working on. We reply with concrete next steps, not a sales pitch.